FAQs

General Questions​

What is Waffle Video?

Waffle Video is a creator-first platform that connects creatives with AI companies by providing a marketplace for ethically sourced, copyright-free video content specifically tailored for training AI models. The platform ensures creatives are fairly compensated while supporting innovation in the AI industry.

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How does Waffle Video work?​

1. For Creatives: Create video packages following Waffle Video’s guidelines, upload them to the platform, and earn money when we make sales with AI companies. Multiple AI companies may purchase content, generating passive income.

2. For AI Companies: Purchase high-quality video content tailored for AI training. Companies can also post specific video requests for filmmakers if they wish to partner with us.

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Who can use Waffle Video?

• Creatives: Anyone passionate about content creation, from amateurs to professionals.

• AI Companies: Businesses developing machine learning, computer vision, and other AI applications that require large-scale video datasets.

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Is Waffle Video free to use?

Yes, signing up for Waffle Video is free. Creatives earn money when videos are purchased, while AI companies only pay for the content they acquire.

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For Creatives

How do I upload videos to Waffle Video?

After signing up, you will receive an email containing all the info you need to get started. You can also navigate to your Filmmaker Dashboard and click on "Upload Video Package." Follow the instructions that are included on that page, and visit the "Creator Tutorials" page, accessible from your Creator Dashboard, for helpful walkthroughs. All of this information will also be provided in a second email containing your personal upload folder link once that is created for you.

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What kind of videos can I upload?

You can upload:

• Various shot types (pan right, static, tilt up, etc.) in various frames (wide, medium, close-up, etc.).

• Scenes from nature, urban areas, or industrial settings.

• Videos that meet Waffle Video’s quality and ethical guidelines (e.g., no humans, ensuring proper metadata tagging).

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How much can I earn?

Earnings depend on the volume of videos uploaded and purchased. For example:

• Potentially $1-$2 per 15-20 second video: Multiple companies may purchase content, multiplying your earnings.

• A creator uploading 1,000 videos could potentially earn $1,000 from a single sale to one company and much more if other companies purchase the same amount of videos.

• Please see the About Waffle page for more info.

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How do I get paid?

Payments are made based on the amount of videos you've uploaded to our database. Waffle Video distributes earnings directly into your account after a sale.

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Can I create videos based on specific requests from AI companies?

Yes, once an AI company partners with us to do this. Visit the "Missions Page" from your Creator Dashboard to view custom video tasks posted by AI companies. Complete and submit your videos for review to earn additional income.

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What are the quality expectations for uploaded videos?

• Ensure videos are 1080p resolution and stable (use a tripod or stabilizer if needed).

• Only ambient audio is allowed (no voices or music). Unusable audio needs to be removed before uploading to our database.

• Adhere to the required frames and shots checklist provided by Waffle Video.

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For AI Companies

How do I purchase videos on Waffle Video?

Please contact us at sales@wafflevideo.ai to get access to our database, let us know what you need, and make a purchase.

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Can I request custom video content?

Yes. Please contact us at sales@wafflevideo.ai to let us know you'd like to partner with us and get more information. Then you can post your requirements on the "Missions Page." Creators will submit tailored videos for your review and approval.

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How are purchased videos delivered?

After completing a purchase, your videos will be available for download in your account. You’ll also receive a confirmation email with download links.

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Are the videos exclusive?

No. Videos on Waffle Video can be purchased by multiple AI companies, creating a shared resource pool while maximizing earnings for creatives.

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Account & Security

How do I create an account?

• For Creatives: Provide your email, create a password, and agree to the Terms of Use and Privacy Policy.

• For AI Companies: Please contact us at sales@wafflevideo.ai. Additional verification may be required.

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What do I do if I forget my password?

Click "Forgot Password" on the login page and follow the instructions to reset your password via email.

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How secure is my personal information?

Waffle Video employs industry-standard encryption to safeguard your data. Payments are processed through secure gateways like Stripe, ensuring sensitive details are never stored on Waffle Video servers.

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Support & Policies

How do I contact support?

Please contact us at support@wafflevideo.ai to submit questions or concerns. We are ready to assist with technical, account, or payment-related inquiries.

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Where can I find legal documents?

The Terms of Use and Privacy Policy are accessible in the header and footer of our website.

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What happens if someone violates the Community Guidelines?

Violations may result in account suspension or a permanent ban.

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Troubleshooting

My video won’t upload. What should I do?

Ensure your video meets the size, format, and metadata requirements. If issues persist, contact support via support@wafflevideo.ai.

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I didn’t receive a confirmation email after my purchase.

Check your spam or junk folder. If the email is still missing, contact support via support@wafflevideo.ai for assistance.

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How can I provide feedback?

We value your input! Contact support via support@wafflevideo.ai to share your suggestions for improving Waffle Video.